For a long time, we had to deal with a large number of unfulfilled reservations, sometimes with up to ten empty tables during a single service, even though the restaurant was fully booked and we had to turn away other guests.
This situation disrupted not only our organization but also put the restaurant’s economic balance at risk. Each empty table represented a real loss and penalized our overall activity.
To preserve the sustainability of Le Coupe-Chou and guarantee quality service for all our guests, we have implemented a bank card imprint system. This imprint allows us to confirm each reservation in a fully secure way, without any debit applied, except in cases of no-show or late cancellation.
We sincerely thank all our guests, both loyal and new, who understand the importance of this measure and who have encouraged us to put it in place. This allows us to continue welcoming you in the best possible conditions.